![]() InvestigationsĪs always, the investigation started with google and this article came up quickly. These pop-ups were coming even in outlook where users had synchronized lists/libraries/calendars. ![]() After a few attempts, even that window would disappear, leaving the document unsaved. To make this worse, when they click on “Sign In” button, a windows credentials pop up would appear, which wouldn’t accept even the correct credentials. An ideal case was – they open the document for editing, leave it open for some time, say 1-2 hours, they get back and when they try to save, they would get this – “You are required to sign in to upload your changes to this location” The customer had SharePoint 2016 configured with ADFS 3.0 authentication. Users who got migrated to Office 2016 suddenly started getting these authentication prompts when editing office documents which were opened from SharePoint document libraries. Though the office 2016 upgrade was going smooth, we started getting complains from a few users regarding multiple credentials popups. Recently one of my customers started rolling out office 2016 to their employees who were previously using office 2010.
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